Get in touch.

One address for questions, corrections, data requests and takedowns. Pick the closest topic below: some of them have a page that answers faster than an email.

cfaysal099@gmail.com

Write to us

Nivala is made by Deeporax AI Ltd, a company registered in the United Kingdom.

What are you writing about?

The app is not working
Tell us which screen you were on, what you tapped, what you expected and what happened. The FAQ covers accounts, restoring on a new phone and offline use.
Check the FAQ first
A ruling, recipe or number looks wrong
Name the dish and the ingredient. Rulings come from a fixed ingredient table and calories are worked out from it, so a correction goes there. AI-written recipes and translated steps can be wrong too.
How Nivala decides
Delete my data
In the app, go to Settings → Delete account. No phone to hand? Write from the address on the account and we will delete it within 30 days.
Delete your account and data
A privacy question or data request
Ask what we hold, ask us to correct or export it, or ask us to stop using it in a particular way.
Your rights
A creator video: report or takedown
Send the dish page, the link to the video and what is wrong with it.
For creators
Something else
A suggestion, a dish you would like to see, or a question about this website.
About Nivala

What to put in your email

The dish name, or the screen you were on.
What you expected and what happened.
Whether you are on iOS or Android, and your phone model.
For a deletion request, write from the address on the account.
Please do not include your six-digit sign-in code.

For creators

Cook on YouTube? Put your video on the dish page.

Sign in with Google, tick the videos you want featured and pick the dish each one belongs to. Your channel name and a link stay on the page. You can disconnect any time and your videos disappear.

How it worksYouTube creators only for now.